COVID-19 Notice to Berxi Medical Malpractice Policyholders
We’re following the COVID-19 developments closely, and we hope that each of you is staying healthy during these challenging times. We know that you, as healthcare providers, are working hard on the front lines and may have many questions about your insurance coverage. We’ve included answers to these frequently asked questions below.
Am I covered for COVID-19 incidents?
Your Medical Malpractice policy does not have a communicable disease exclusion, though any claims are subject to the normal terms and conditions of the policy. If you think that you have a claim related to COVID-19, please reach out to our claims team at firstname.lastname@example.org with the date and description of the incident, location, and patient’s name.
Does my policy apply to services provided via telemedicine/telehealth?
Your Medical Malpractice policy applies to all services you provide within the scope of your license, including services you provide via telehealth or telemedicine technology. You do not need to do anything to activate this feature.
I’m experiencing financial hardship because of the COVID-19 crisis. Can I defer payment of my policy premium?
If you haven’t already received communication from us, and you’d like to discuss premium payment flexibility, you may contact our customer support team at email@example.com or 833-24-BERXI (833-242-3794).
Will my policy be canceled for nonpayment of premium?
We have placed a moratorium on cancellations for non-payment of premium until July 15th, 2020 or later as may be required according to your state’s regulations. If you’re experiencing financial hardship due to the COVID-19 crisis, please contact us at 833-242-3794.
Am I covered if I’m practicing off- or near-premises to my usual work location?
Your existing Medical Malpractice policy applies wherever you are practicing within the scope of your license.
Does my policy apply if I practice outside of the state in which I am licensed?
The U.S. government recently declared a state of emergency in response to the outbreak of COVID-19. Under that emergency declaration, medical professionals can practice in any state, not just those in which they are licensed to practice. Your Berxi policy applies to all services you provide within the scope of your license, but during this time, your policy will not be restricted to the states in which you are licensed.
How do I access my policy?
If you need to access your policy, please do so by logging into your account here. As always, our product specialists are available by phone at 833-24-BERXI (833-242-3794) or by email at firstname.lastname@example.org.
For more frequently asked questions, check out our FAQ page.
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