Customer Support

Our customers are at the heart of everything we do, so we’re here to support you any way we can.

If you're checking us out for the first time: welcome! It's nice to meet you. We've pulled together some resources that'll help you get to know us a little better.

  • You can learn more about who we are and what we do on our About Us and FAQ pages.
  • Feel free to take a look through our list of insurance products to see if we've got what you're looking for.
  • If you like what you see, you can get a quote online (it only takes a couple minutes) and find out just how much a Berxi policy would cost.

If you’re a current customer, you can also sign in to your account anytime to:

  • Get proof of your insurance coverage
  • Access your policy documents
  • Update your payment method and other account information

If you still have lingering questions, we’ve included all the different ways we can support you below.

General Questions

  1. For the fastest response, feel free to email us at
  2. You can also talk to one of our licensed representatives by calling us at 833.24.BERXI (833.242.3794). We're available Monday through Friday, 8:00am - 8:00pm EST (except holidays).

Claims-Related Questions

  1. To submit a notice of incident or claim, please sign in to your account.
  2. Have a question about a claim? For the fastest response, feel free to email us at
  3. You can also call us 855.453.9675 ext. 3., Monday through Friday, 9:00am - 5:00pm EST (except holidays).

Credentialing Requests

You can email us at

Partnership Inquiries

You can email us at